We may revise this Privacy Statement at any time and encourage you to refer to this Privacy Statement periodically so that you understand our current privacy policies.
1. Information We Collect
Information You Provide
We may collect personal information from you when you use the Services, create an account with us; place an order; make a purchase; sign up for newsletters or our email list; participate in our offers and programs including sweepstakes, contests, and surveys; or otherwise contact us.
This personal information may include your name, email address, zip code, gender, date of birth, race, ethnicity, income level, education level, parental status, marital status, primary language spoken in the home and, if you are making a purchase, financial account information (e.g., credit card, debit card or bank account information).
Information Automatically Collected
The App may collect precise information about the location of your device. In order to allow the App to collect real-time location information you must opt-in to this service when prompted by the App and also enable the GPS services on your mobile device. We use your location information to provide information regarding nearby theaters. You may at any time opt-out from further allowing us to have access to your location data by managing your location preferences in the "My Account" section of the App or disabling the GPS services on your mobile device.
Advertising, Analytics, and Third-Party Providers
We may also use third party providers, such as advertisers and ad networks, to help operate our Services and such providers may also use the information collected from or about you on the Services to serve you advertisements or other promotional messages from us or third party advertisers. Some of these advertisers and ad networks may collect and use information about your device (e.g., its IP address and device identifiers), your zip code, geographic location information, audio watermarks or inaudible audio waves, and other information in order to help analyze usage and target advertising on the Service and elsewhere. This information may be collected using technology such as cookies, web beacons, embedded audio watermarks, log files, or other technologies.
These advertisers and ad networks may collect and use the information described above to provide you with relevant advertisements based on your online behavior, your activities on the Services and other third party sites or mobile apps, interactions with our email, demographic information, or information relevant to your general location so that the advertising you see on through the Services, across other third party sites, mobile apps, or devices, via email, or through App push notifications more closely reflects your interests or geographical location. For example, the App may recognize audio watermarks that are broadcasted during a movie theater pre-show if your device is in the theater, which may then be used to send you relevant advertising through App push notifications.
Online Tracking and California Do Not Track Disclosures
Certain parts of our Services require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features offered on the Service or take full advantage of all of our offerings. Please refer to your Web browser's or operating system's website or check the "Help" menu on your browser for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences
You also can engage with our content on or through third-party social networking sites, such as Facebook, Twitter or other third-party social media plug-ins and applications. When you engage with our content on or through third party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information from your interaction with our content.
When you provide information from your social media account, it can help enable us to do things like (1) give you exclusive content, (2) personalize your online experience with us within and outside our applications or websites, and (3) contact you through the social networking sites or directly by sending you the latest news, special offerings, and rewards. By doing so, you consent to the use of this information in accordance with our Privacy Statement. When you provide personal information to us through an application, on our sites, or on social networking sites, it may be publicly viewed by other members of these sites and we cannot prevent further use of the information by third parties.
Combination of Information
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site or Apps, as well as information collected from other online sources or apps, or from third party sources.
2. How We Use Your Information
We may use the information that we collect from and about you to: (1) provide services, complete transactions, and communicate with visitors and users of the Services; (2) develop new products or services and improve the user experience on the Services; (3) respond to your inquiries; (4) provide you with targeted offers and advertising through the Services, or on other third party sites and mobile apps; (5) contact you with information and promotional materials from our company and select business partners; (6) contact you when necessary; (7) review the usage and operations of our Services; (8) address problems with our Services, our business, or our products and services; (9) protect the security or integrity of our Services and our business; and (1) as otherwise described to you at the point of collection, with your consent.
We may also use information from and about you to assemble a pool of individuals who may be invited to market research screenings of movies and/or surveys produced by MovieTickets.com clients, including movie studios and producers ("Researchers"). Such Researchers may request a certain demographic group to view a movie in a particular location, for research and/or test screening purposes, and MovieTickets.com will make invitations to individuals chosen at random from the MovieTickets.com customer pool who meet the demographic requirements of the Researcher for the movie in the desired location. No personal information (e.g., name, email, phone number, address) is provided to the Researchers if you are anonymously included in a requested demographic group.
3. How We Share Your Information
How We Share Your Information
We do not sell or rent your personal information to third parties except as described in this Privacy Statement. We may share the information we collect from and about you with respect to:
EU-US Privacy Shield
MovieTickets.com participates in the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We have certified with the Department of Commerce that we adhere to the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification page, please click here.
If you have any inquiries or complaints about our handling of your personal data under Privacy Shield, or about our privacy practices generally, please contact us at: [email protected]. We will respond to your inquiry as soon as reasonably possible. If we are unable to satisfactorily resolve any complaint relating to the Privacy Shield, or if we fail to acknowledge your complaint in a timely fashion, you can submit your complaint to the International Centre for Dispute Resolution (https://www.icdr.org). If your complaint is not resolved though these channels, under limited conditions, EU individuals may be able to invoke binding arbitration before a Privacy Shield Panel.
MovieTickets.com may sometimes provide personal information to third parties as discussed above. If we transfer personal information received under the Privacy Shield to a third party, the third party's access, use, and disclosure of the personal data must also be in compliance with our Privacy Shield obligations. MovieTickets.com will remain liable under the Privacy Shield if the third party that it engages to process personal data on its behalf does so in a manner inconsistent with the Privacy Principles, unless MovieTickets.com can prove that it is not responsible for the event giving rise to the damage.
MovieTickets.com is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) and other U.S. federal agencies. We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, as discussed above.
Links to Other Websites
This Site may contain links to third party websites. MovieTickets.com is not responsible for the privacy practices or the content of such websites.
4. Your Privacy and How We Protect Your Information
Secure Encryption & Identity Assurance Services Provided by DigiCert®
A Secure Site Seal from DigiCert® establishes your business as a legitimate, registered, and safe place to do business online. Our secure server SSL Site Seal allows customers to check your identity, and Confirm Your Integrity.
DigiCert® provides security to MovieTickets.com, Inc. by enabling the encryption of data transmitted between MovieTickets.com, Inc. and your browser during an encrypted SSL/TLS session (look for the padlock).
|The BBBOnLine Reliability seal program is the Better Business Bureau's reliability assurance program for the World Wide Web, aimed at creating greater consumer trust and confidence on the Internet. The mission of the Reliability seal program is to help web users find reliable, trustworthy, businesses online, and to help reliable businesses identify themselves as such, via voluntary self-regulatory programs. The BBBOnLine Reliability Seal supports the growth and development of safe and secure e-commerce.|
Protect Your Username and Password
We recommend that you not share your Site or App username or password with anyone. MovieTickets.com will never ask you for your username or password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of your MovieTickets.com account and close your browser window or App when you have finished your session.
The Services are intended for general audiences and MovieTickets.com does not knowingly collect any personal information from children under age 13. If we learn that a child under the age of 13 has provided personal information to the Services, we will use reasonable efforts to remove such information from our files. If you are under age 18 you should use MovieTickets.com only with the involvement of a parent or guardian.
Your California Privacy Rights
For California residents: We may share your personal information with unaffiliated parties for their own direct marketing purposes. To request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, please send an e-mail to [email protected] or write us:
Note: It may take up to 10 business days to process your request.
You may unsubscribe from promotional materials we send to you by selecting the "unsubscribe" link at the bottom of the newsletter, email, or other promotional material.
Update, Delete or Request a Copy of Your Information
You may update or correct the information you previously provided to us using the following methods:
You can also request that the data be deleted (requests for deletion of certain information may require closing the account). Information about a customer may be withheld or exempted from deletion if this is required by law, is part of a fraud investigation or is required for accounting and audit purposes.
You may also request a copy of your personal information by contacting us at the email, address, or telephone number provided above.
6. International Customer Privacy
Privacy Shield Framework
MovieTickets.com complies with the U.S. - E.U. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries. We have certified to the U.S. Department of Commerce that we adhere to the Privacy Shield Framework Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield Framework, please visit https://www.privacyshield.gov/welcome.
7. Your Legal Rights
Movietickets.com is committed to resolving any customer concerns regarding their privacy. If you feel that your privacy may have been violated, we will attempt to directly resolve the complaint. Any complaints that are still unresolved after these direct efforts will be settled by binding arbitration administered by the International Centre for Dispute Resolution (https://www.icdr.org) in accordance with its applicable commercial rules. Requests for arbitration may be made by either party by written notice to the other party. If, within ten (10) days of issue of the request for arbitration, the parties agree to determination of the matter by a named single arbitrator, it shall be determined by that arbitrator. If, within ten (10) days of issue of a request for arbitration, the parties do not agree on a single arbitrator for determination of a specific dispute, such dispute shall be determined by a panel of three (3) arbitrators, one to be appointed by each party, with those to appoint a third arbitrator to act as chairman of the panel.
Class Action Waiver
Neither you nor we shall be entitled to join or consolidate claims in arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. Accordingly, you and we agree that the AAA Supplementary Rules for Class Arbitrations do not apply to our arbitration. If, however, the law of your state would find this agreement to dispense with class arbitration procedures unenforceable, then this entire paragraph (Class Action Waiver) is unenforceable.
8. Revisions to this Privacy Statement
MovieTickets.com reserves the right to change this Privacy Statement at any time. When we do, we will post the change(s) on the Site. If we change the Privacy Statement in a material way, we will provide appropriate online notice to you.